Founded in 2015, Ottomatik.io is a cloud backup SaaS platform based in Ontario, Canada. When it first launched, Ottomatik.io encountered several challenges. In order to address these, Ottomatik.io sought professional consultation services to help them maximize performance and increase efficiency within their platform.
The Main Challenges of Ottomatik.io
When Ottomatik.io first launched, they were confronted with tough engineering problems. The team struggled to find the right balance between providing a reliable service and keeping costs low. As a rapidly growing start-up, Ottomatik.io needed to develop a system that would enable it to quickly deliver results. Unfortunately, Ottomatik.io had limited resources and was unable to properly invest in extensive training for its teams.
Additionally, Ottomatik.io had difficulty finding the right partners who could provide them with the right resources necessary to make their projects a success.
The Consultation Process
Ottomatik.io approached Flux to help develop a clear strategy for project efficiency and scalability. We conducted a thorough consultation process with Ottomatik.io to understand their current operations and evaluate their capability to ensure scalability in the future. Our consultation was focused on three primary strategies: optimizing the product stack, simplifying the development process, and streamlining customer satisfaction.
As a result, we conducted an incremental rewrite and updated the tech stack. We also redesigned the user interface to make it more user friendly.
The consultation process also included developing an actionable roadmap that would enable Ottomatik.io to maximize performance and operational efficiency within the business.
After the consultation, Ottomatik.io saw a dramatic improvement in their project efficiency and scalability.
Consultation Impact: Increased Efficiency, Customer Satisfaction and Decreased Maintenance Costs
The results of our technical consultation were immediate and tangible. The engineering problems Flux helped solve within the scope of this project allowed our partner to decrease hosting costs by 80%. Plus, both speed and reliability increased as well. The consultation services also resulted in improved scalability and flexibility of the product, allowing for easier and faster deployment of new features and updates. This enabled the product to keep up with the ever-changing needs of the customer base.
The team was able to reduce costs, increase productivity and improve customer satisfaction. This resulted in a significant increase in revenue and a more sustainable business model. As a result, today Ottomatik is an established SaaS product that automatically backs up files and databases on schedule and off-site.
A Word from the CEO of Ottomatik.io on the Transformation Process
Commenting on the transformation process, Kevin Zou CEO & Founder of Ottomatik.io stated:
“For me, it was definitely the technical side in 3 things: vision, implementation, QA. They are very smart and have very good ideas for solving engineering problems. Everything is also implemented quite nicely which ties in with the QA.” said Kevin.
The consultation process also enabled Ottomatik to identify areas of improvement and develop strategies to address them. This has allowed them to become more agile and responsive to the changing needs of their customers. Kevin was also impressed with the level of expertise and professionalism that we provided throughout the process.
Key Takeaways for Businesses Seeking Digital Transformation
Consultation with experts can be essential for businesses seeking to overcome challenges and achieve success. The insights and recommendations provided by outside experts can help businesses identify blind spots, improve their strategies, and make informed decisions that lead to growth and profitability.
If you are looking for professional consultation services for your project, please don’t hesitate to reach out. Our team of specialists are here to help you create the roadmap you need to find success in your operations.